YOUR PRIVACY, OUR PROMISE AT SAMSARA UBUD

When you step into Samsara Ubud, we want you to feel not only embraced by nature and Balinese serenity, but also assured that your personal information is in safe hands. Just as we take pride in curating every detail of your stay, we also take great care in protecting your privacy.

This blog shares how we handle your information—transparently, respectfully, and always with your comfort in mind.

Why We Collect Your Information

Every guest is unique, and your details allow us to craft experiences that feel truly yours. From remembering your favorite villa setup to noting a special celebration or dietary request, your information helps us create a seamless and thoughtful journey at Samsara Ubud.

We may collect:

• Basic details like your name, email, and contact number for smooth communication

• Booking and payment details to confirm your stay securely

• Passport or ID information when required by local regulations

• Preferences you share with us—be it a love for sunrise yoga or a request for a romantic dinner under the stars

• Website browsing insights (via cookies) to help us improve your online experience

How We Use Your Information

Your information is never just data—it’s part of your story with us. We use it to:

• Confirm and manage your reservations effortlessly

• Personalize your stay with small touches that make big memories

• Share resort updates, offers, or upcoming experiences (only if you choose to hear from us)

• Enhance our services so that every visit feels smoother than the last

• Meet legal and safety requirements, ensuring your peace of mind

Who We Share It With

Discretion is at the heart of true luxury. We may share your information only with:

• Trusted partners who help us deliver exceptional service (for example, secure payment providers or technology support)

• Authorities, if required by law

• Carefully chosen business partners, but only in the rare instance of a restructuring or merger

Rest assured—we never sell your information.

Keeping Your Information Safe

Just as we safeguard the serenity of our resort, we safeguard your information with industry-standard security measures. While no system is entirely risk-free, our commitment to protecting your privacy is unwavering.

A Note on Cookies

When you explore our website, cookies help us refine your browsing experience and tailor what we share with you. You may adjust your cookie settings anytime through your browser.

Welcoming Guests From Around the World

Samsara Ubud welcomes travelers from every corner of the globe. This means your information may be transferred across borders, always in compliance with international data protection standards.

Children’s Privacy

Our resort and services are designed for guests over 18. We do not knowingly collect data from minors.

Staying Transparent

Like the evolving nature around us, this policy may grow and adapt over time. Whenever we make updates, we’ll reflect them here with a new effective date.

A Final Word

At Samsara Ubud, luxury is found not only in the beauty of our surroundings but also in the peace of mind we give our guests. Your privacy is part of our promise—handled with respect, discretion, and the warmth of Balinese hospitality.

If you have any questions, we invite you to connect with us:

Samsara Ubud
Banjar Kelabang Moding, Desa Keliki, Tegallalang, Ubud, Bali – Indonesia
Email: reservation@samsaraubud.com
Phone: +62 361 2091 769